Downey Plastic Surgery was surveyed by a doctor-nurse team today. They were very complimentary about the physical layout, and as importantly, the depth and organization of our written policies and procedures. Thanks to everyone at DPS (in order of appearance): Carol, Kim, and Kristen, who all were prepared and excited for today. The physical surgery center as well as the detailed documents outlining its governing policies were polished to blinding shininess. The only deficiency was that AAAASF, our Medicare-deemed agency who performed the survey, wanted us to post their “Patient Bill of Rights” instead of our Patient Bill of Rights, in the reception area. Even though this was my fifth onsite survey, it never gets less exciting to have expert surveyors (who are fellow clinicians) check out the joint.

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